City & Guilds Level 2 Diploma in Air Cabin Crew and Ground Operations (check-in)

Level 2 Diploma in Aviation & Super Yachts Host

A vocational diploma course

Preparation programme for career opportunities within the airline and maritime industry

This course will allow you to build the knowledge and skills to enter this very exciting and fast-paced industry and can help you get your first job working as part of a cabin crew, on the ground at an airport or host aboard a super yacht.

Starts: September – Ends: March

Venue: Lansdowne campus, Bournemouth

Duration: 2 terms (6 months)

Study hours per week: 15 hours per week

Timetable: The course operates over 3 days a week

Course Level: RQF 2

Qualification: Level 2 Diploma in Air Cabin Crew & Ground Operations (Check-in)

Awarding Body: City & Guilds

Entry & visa requirements

  • 18 years plus. 2 or 3 years of high school/senior secondary school with good grades (GSCE equivalent level). Please ask for the specific entry requirements for your country. Academic IELTS score 5.5.
  • Visitor visa up to 6 months

Download the programme leaflet (PDF)

Specialist subjects:

Role of Air Cabin Crew, Safety and Emergency Procedures on Board and on the Ground, Interview Techniques, First Aid at Work, Food and Drink Service within College Restaurant, and Level 2 Food Safety.

Assessment method

Each module is assessed by either assignments, examinations, written coursework, projects, presentations, or by a combination of these.


At the end of this course, you will be equipped to apply for jobs within the airline and hospitality industry. You will be given advice, guidance and help on how and when to apply for airline positions.

Progression opportunities

Air cabin crew, cruise line staff/super yacht crew, luxury trains crew work and ground crew work.

Students from the full-time programme have gone on to secure employment with:

Air New Zealand, All Nippon Airways (ANA), British Airways, Cathay Pacific, easyJet, Emirates, Qantas, TUI and Virgin Atlantic.

Benefits of the course

Z Get the status to seek employment as a member of air cabin crew or other hospitality industries such as cruise line staff, luxury trains and ground crew work
Z Access to staff with airline experience, the use of cabin crew training facilities and a swimming assessment.
Z Course equivalent to five GCSEs, widely recognised by the industry and taught within an award-winning department
Z High level of support: every student will have regular, frequent contact with a personal tutor who will coach you through what is required and explain any difficulties.


I enjoyed my course because it gave me the confidence to pursue my dreams. I loved spending time studying in the UK because it really helped me understand the culture of the country. I loved living in Bournemouth as everyone was very friendly and I enjoyed meeting new people and understanding their culture. I also had a very good experience staying in my home stay.

I am extremely happy with my teachers and the staff in The College. They were always so helpful and supportive. I’d like to thank them for their support during my course. I participated in some international events the college hosted. They were very interesting and helped me meet different students from a variety of countries.

I will return to India, after I finish my Diploma in International Cabin Crew, and I aim to apply to international airlines. I want to say a big thank you to everyone!

Nimisha Puthussery Manuel, from India